Privacy Policy

Privacy Policy – Falmouth Food Festival

1. Introduction

At Falmouth Food Festival, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you interact with our website (www.falmouthfoodfestival.com) or participate in our festival. We will only use your data for the purposes you have agreed to and will not share it with third parties except where necessary to provide services.

This website is owned and operated by Falmouth Food Festival and Fete Productions Cornwall If you have any privacy-related queries, please contact us at falfoodfest@gmail.com

2. What Data Do We Collect?

We only collect personal data when necessary, such as when you:

Subscribe to our newsletter or mailing list
Submit an application as a trader, exhibitor, or performer
Purchase tickets via our website
Contact us via forms or email

The personal data we collect may include:

Name, email address, phone number, and postal address
Payment details (if purchasing tickets or trader applications)
Any additional information you provide when applying for a role in the festival

Website Data Collection

If you browse our website, we do not collect personal data unless you voluntarily provide it. However, we may collect anonymous data such as:

IP address, browser type, and device information
Pages visited and time spent on the website
Referral sources (e.g., if you arrived from a search engine or social media)

This data helps us improve our website and services but does not identify individuals.

3. How We Use Your Data

We use personal data for:

Festival operations – managing trader applications, ticket sales, and event logistics
Communication – sending festival updates, responding to inquiries, and confirming bookings
Marketing – providing news about Falmouth Food Festival and other relevant events (with your consent)
Legal compliance – meeting any applicable legal obligations

We do not sell or share your data with third parties, except where necessary for festival operations (e.g., ticketing services or mailing platforms).

4. How We Protect Your Data

We take data security seriously and use appropriate measures to protect personal information from unauthorised access, loss, or misuse. However, as no online data transmission is completely secure, we encourage users to take their own precautions when sharing personal information online.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience on our website. Cookies help us:

Improve website functionality and usability
Analyze visitor interactions for site optimisation
Store preferences for a better browsing experience

Most browsers allow you to disable cookies if you prefer. Please refer to your browser’s help section for guidance.

6. Third-Party Services

Our website may contain links to external sites. We are not responsible for their privacy policies, and we encourage you to review their terms before providing personal information.

If you purchase festival tickets, your details will be processed by our authorised ticketing provider, which has its own privacy policies in place.

7. Accessing & Updating Your Information

You have the right to:

Request access to the personal data we hold about you
Correct or update your details
Withdraw consent for marketing communications at any time

To exercise these rights, please email us at falfoodfest@gmail.com.

8. Changes to This Privacy Policy

This policy may be updated periodically. Any changes will be posted on our website, and continued use of our services indicates acceptance of the updated policy.

Last updated: 01/02/2025